Guides and answers for our clients.
General
What does your agency do?
We cover web development, SEO, digital marketing, video editing and AI automation. One team handles the website, the traffic to it and the systems behind it.
Do you work with clients abroad?
Yes. We work remotely with clients across time zones.
Do you work with clients in other countries?
Yes. We work remotely with clients across time zones, using video calls, shared documents and clear written updates.
How do we get started?
Book a free consultation. We learn about your business, tell you honestly what we would do, and send a written proposal with scope, timeline and price.
Pricing
How much does a website cost?
Our packages start at the prices on the pricing page. Custom work is quoted after a call.
Do you offer payment plans?
Yes. Larger projects are split into stages, usually a deposit, a mid-project payment and a final payment on launch. Monthly services are billed monthly.
Website design & development
Can I edit the site myself?
Yes. Every site comes with an editing panel and a short walkthrough.
SEO
How long until SEO shows results?
Usually a few months, depending on competition and the site's starting point.
How long does SEO take to work?
Early signals can appear within weeks. Real growth usually takes a few months. It depends on your competition, your site and how much we can publish.
What is local SEO?
Local SEO helps you appear when people search for a service near them, in Google Maps and local results. It focuses on your Google Business Profile, local pages, reviews and consistent listings.
Web development
Which website platform is best for my business?
WordPress for content and flexibility, Shopify for stores, Squarespace or Wix for simple sites you edit yourself, Next.js or Laravel for custom features and speed. We recommend one on the first call.
Can I edit my website myself?
Yes. We train you and give you a short guide. If you prefer, we can handle updates through a care plan.
Can you redesign my existing website without losing my rankings?
Yes. We map every existing URL, set up redirects, keep the content that performs and check search performance after launch.
Who owns the website and domain?
You do. We register accounts in your name or transfer them to you at handover.
Digital marketing
Do I need a big budget for ads?
No. We start small, test, and scale only what works. Ad spend is paid to the ad platform from your own account.
Video editing
What do you need to start a video editing project?
Your raw footage, a short brief, and a few reference videos you like. Brand fonts and colours are helpful.
AI automation
What can AI automation do for a small business?
It can capture leads, send follow-ups, update your CRM, book appointments, answer common questions and create reports automatically.
Is it safe to use AI with my business data?
We use your own accounts, limit what each workflow can access and avoid sending sensitive information to AI tools unless you approve it.
Support
Do you offer support after launch?
Yes. Every project includes a short support window, and ongoing care plans cover updates, backups, monitoring and changes.
How do I contact you?
Use the contact form, the chat on this site or the email address in the footer. We reply within one business day.